Shipping policy
Shipping Policy
At Haleup, we are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy below.
1. Shipping Locations
We currently ship across India.
We provide internatinoal shipping and the delivery time line is 12-15 days
2. Processing Time
Orders are processed within 2 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
3Delivery Time
Standard delivery: 5 to 7 business days.
Express delivery (if available): 3 business days.
Delivery times may vary based on location and unforeseen circumstances.
4. Shipping Charges
Shipping charges are calculated at checkout based on order weight and delivery location.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS.
You can track your order through the provided tracking link.
6. Delays & Issues
Haleup is not responsible for delays caused by unforeseen circumstances, such as weather, courier issues, or incorrect addresses provided by customers.
If your order is delayed beyond the estimated timeframe, please contact our support team.
7. Damaged or Lost Shipments
If your package arrives damaged or is lost in transit, please contact us within 3 days of the expected delivery date.
We will investigate and offer a replacement or refund if applicable.
8. Contact Information
For any shipping-related queries, please reach out to us:Email: haleupasia@gmail.comPhone: 8376054500
Thank you for choosing Haleup!